Signed in as:
filler@godaddy.com
Recent questions
Can't log in?
Enter your email in all lower caps. Sometimes iOS automatically capitalize the first letter of your name. If that doesn't work contact us at team@festionline.com
If you can't reset your password email us and we're happy to reset it.
How do I follow people to get notifications?
Click on "discover" or the search icon on the top left corner of your phone (Festi app). Click on people and start typing the name ie: "Chef Leo" and click on their profile. Click on "Follow". Tip: if you see a profile picture, you can click on the picture and that will take you to the profile page too.
You can unfollow people to stop notifications.
1) You can unfollow people to stop getting notifications from that person. Go to their profile page. Click on "..." (top right corner). Click on Unfollow.
2) or You can change your email notification settings on the App under settings (bottom right corner).
3) Email us at Team@festionline.com and we can help you disable your email notifications.
Let us answer your question on YouTube
How to create an account, Set up a profile, Set up bank payment...and more
faq
How to create an event or offer
What happens after I signup for something.
How to create an event or offer
Click on the top right corner "create" .
Can I see all postings?
What happens after I signup for something.
How to create an event or offer
Nope. Not all activities are public. You can only see private events if you were invited.
What happens after I signup for something.
What happens after I signup for something.
What happens after I signup for something.
Once you make a booking request, you have to wait for it to be accepted. You'll get a message in your Inbox that you're confirmed and you can then see the address or link for the event.
How come I can't see the address or link?
How do I remove follower or unfollow people?
What happens after I signup for something.
Only after your booking is confirmed, the location will show up on the post. It's automatic. If you still don't see anything, message the host. Also, once you're confirmed, you can see the list of who's going and message others.
How do I remove follower or unfollow people?
How do I remove follower or unfollow people?
How do I remove follower or unfollow people?
"Unfollow" and remove followers at anytime. Go to "..." top right corner of profile page.
How do I add a zoom link ?
How do I remove follower or unfollow people?
How do I remove follower or unfollow people?
When you create a new post, under the location you can put your zoom link. Only people who booked/paid can see the link. It's automatic.
posting questions
How do I cancel or delete my event?
What is "Manual" and "Automatic" accept booking?
How do I cancel or delete my event?
Go to your posted event. Click on the "Close/Open" button and click on "cancel". If you cancel your event, everyone will get a full refund and we'll even notify them so you don't have to. All canceled events are deleted and hidden.
Who sees my postings?
What is "Manual" and "Automatic" accept booking?
How do I cancel or delete my event?
You decide there are 3 options.
- Public means everyone around you can see it (we send a notification to all your followers).
- private postings mean only your selected friends will see it and we'll send them a notification too. After posting you can invite people later by sharing a link.
- #only means only people following that # will see the event. Your followers who are following that # will get a notification.
What is "Manual" and "Automatic" accept booking?
What is "Manual" and "Automatic" accept booking?
What is "Manual" and "Automatic" accept booking?
- Manual means you have to manually accept all booking requests. It is only if you want to control who can come. All booking requests expire in 24hrs so you must accept during that time.
- "Automatic" means anyone who signs up will be confirmed. To see who's signed up, go to your event page and click on confirmed guests.
How do I accept bookings request?
How do I update and edit my posting?
What is "Manual" and "Automatic" accept booking?
If you choose "Manual", you will get a notification in your inbox when someone wants to book. You have 24 hours to accept or else it will expire.
If you choose "Automatic", then every booking will be accepted until the maximum number of guest is reached and then the event is closed as full.
How do I update and edit my posting?
How do I update and edit my posting?
How do I update and edit my posting?
Go to your post (look under "Your Plans") and click on the crayon icon or "edit". If you have a paid event and someone booked, you can not edit the time or location because the guest relied on that information when booking. You can message all your guests regarding any changes. If you edit the time or location, make sure let everyone know ("click on message all guests"). Contact us if you need us to help you overide any information.
How do I close an event?
How do I update and edit my posting?
How do I update and edit my posting?
Go to your posted event. Click on "Close/Open".- it should be in orange color.
Once you accepted all the people you want, close the event as "full" at any time.
How can I share with people who are not on Festi?
How can I share with people who are not on Festi?
How can I share with people who are not on Festi?
We created two links for you to share. Anyone with the link can book (no need to download the app).
1) Go to your event page find the link to that particular event.
2) Go to your profile page to find the shareable link to all the events you posted. *this custom link updates automatically with anything you post! You can share it by email, texts, newsletters, websites, Instagram, and Facebook.
How do I re-open my event?
How can I share with people who are not on Festi?
How can I share with people who are not on Festi?
Go to your posted event. Click on the "Close/Open" button. Click on open. You can re-open your event any time after you close it to allow people to book. However, you can not re-open a canceled event.
How can I refund people?
How can I share with people who are not on Festi?
How can I refund people?
If you cancel your event, everyone gets a full refund automatically. Guests can cancel and get a refund with a $1.50 processing fee, unless the event is non-refundable. You can edit your refund policy. Click on edit event. Change refund policy to flexible and then ask your guest to cancel.
payment, fees, and refund policies
When do I get charged?
Is there a cancellation fee?
When do I get charged?
Free events are free with no fees. As a guest, if there is a cost, your credit card is charged only after your booking request is accepted.
When do I get paid?
Is there a cancellation fee?
When do I get charged?
As a host, after the event, you receive payments deposited to your bank account. To update your payment information, click on "More" and "Payment". All payments are safe and secured through Stripe.
Is there a cancellation fee?
Is there a cancellation fee?
What happens if the host cancels?
No fee for free events.
If you cancel as a hosts, there is no cancellation fee. If you cancel as a guest, the cancellation processing fee is $1.50 for charged events.
What happens if the host cancels?
How do I cancel my booking as a guest?
What happens if the host cancels?
If the host cancels and you paid, you will receive a full refund. If you cancel as a guest, there is a $1.50 fee for paid events and your refund will be processed according to the host refund policy. There is no cancellation fee for free events. For free events everything is free.
Are there any fees?
How do I cancel my booking as a guest?
How do I cancel my booking as a guest?
Free events have no fees. There is a 3% transaction fee for the Host. For the Guests a 7% fee. All events less than $10 will include an additional surcharge of .50 cents to the guests when booking.
How do I cancel my booking as a guest?
How do I cancel my booking as a guest?
How do I cancel my booking as a guest?
Look for the event under Your Plans and the "Cancel" button should be at the top. Refund will depend on the host’s cancellation policy.
- Flexible policy will allow refund if cancellation occurs before the event start time.
- Strict policy will allow a refund if cancellation occurs before 24 hours of the start time of the event.
- Non-refundable means no refund available.
Tax 1099 Forms with Stripe
Tax 1099 Forms with Stripe
Tax 1099 Forms with Stripe
We make it easy. All accounts are secured and paid through Stripe who also issues1099 forms to accounts with over $20,0000 gross volume and 200 charges. Learn more
Got more questions?
Tax 1099 Forms with Stripe
Tax 1099 Forms with Stripe
We're happy to answer any more questions. Send us an email at team@festionline.com.
YouTube tutorial videos
How to create an account
How to post a Fitness, Dance or Workout Class
How to create an account
How to post an activity
How to post a Fitness, Dance or Workout Class
How to create an account
How to post a Fitness, Dance or Workout Class
How to post a Fitness, Dance or Workout Class
How to post a Fitness, Dance or Workout Class
How to post a meal, menu or food deal
How to close, edit, or cancel your event
How to post a Fitness, Dance or Workout Class
How to receive money
How to close, edit, or cancel your event
How to close, edit, or cancel your event
How to close, edit, or cancel your event
How to close, edit, or cancel your event
How to close, edit, or cancel your event
how do I use Festi?
Let Rumi show you how it's done.
Save time. Booking request expires in 24hrs so everyone can move on making other plans.